Your Contact Center, Evolved for the AI Era!

An Arabic-first AI agent integrated into the region’s leading customer service software. Be available 24/7, minimize wait times, and transition smoothly to human agents when needed.

Awards & reviews

Awards & reviews

Awards & reviews

Accolades of Excellence

Accolades of Excellence

Accolades of Excellence

Proudly recognized with G2 badges, earned through trusted reviews from our satisfied customers.

Proudly recognized with G2 badges, earned through trusted reviews from our satisfied customers.

Proudly recognized with G2 badges, earned through trusted reviews from our satisfied customers.

#First!

#First!

#First!

The First Arabic AI Agent

Built for MENA. Trained in Arabic. Ready for your customers.

Understands Different Arabic Dialects

Understands Different Arabic Dialects

Understands Different Arabic Dialects

Automates More Than 50% of Conversations

Automates More Than 50% of Conversations

Automates More Than 50% of Conversations

Handles Mixed-Language Queries

Handles Mixed-Language Queries

Handles Mixed-Language Queries

Offers Smart Escalation to Human Agents

Offers Smart Escalation to Human Agents

Offers Smart Escalation to Human Agents

Handles Interruptions Like a Pro

Handles Interruptions Like a Pro

Handles Interruptions Like a Pro

Maintains Accurate and Consistent Responses

Maintains Accurate and Consistent Responses

Maintains Accurate and Consistent Responses

Supercharge your call center

Supercharge your call center

Supercharge your call center

Customer Service Software Powered by Arabic AI

Customer Service Software Powered by Arabic AI

Customer Service Software Powered by Arabic AI

Everything you need to manage and optimize customer service in one place

Everything you need to manage and optimize customer service in one place

Everything you need to manage and optimize customer service in one place

Maqsam's AI boosts your customer service and efficiency - contact center software

Boost Efficiency with AI

Optimize operations and enhance service quality with intelligent features, from accurate AI Agent conversations and proprietary ASR transcriptions to smart call summaries and sentiment analysis that truly understand your customers.

Maqsam's AI boosts your customer service and efficiency - contact center software

Boost Efficiency with AI

Optimize operations and enhance service quality with intelligent features, from accurate AI Agent conversations and proprietary ASR transcriptions to smart call summaries and sentiment analysis that truly understand your customers.

Maqsam's AI boosts your customer service and efficiency - contact center software

Boost Efficiency with AI

Optimize operations and enhance service quality with intelligent features, from accurate AI Agent conversations and proprietary ASR transcriptions to smart call summaries and sentiment analysis that truly understand your customers.

Arabic AI-powered call center dashboard by Maqsam for performance tracking and custom reporting - customer service software

Make Data-Driven Decisions

Track performance in real time with dynamic dashboards and custom reports.

Arabic AI-powered call center dashboard by Maqsam for performance tracking and custom reporting - customer service software

Make Data-Driven Decisions

Track performance in real time with dynamic dashboards and custom reports.

Arabic AI-powered call center dashboard by Maqsam for performance tracking and custom reporting - customer service software

Make Data-Driven Decisions

Track performance in real time with dynamic dashboards and custom reports.

Maqsam offers local numbers worldwide - contact center software

Local numbers, anywhere

Establish a local presence in hundreds of cities worldwide, no infrastructure, no hassle. We make global expansion feel local.

Maqsam offers local numbers worldwide - contact center software

Local numbers, anywhere

Establish a local presence in hundreds of cities worldwide, no infrastructure, no hassle. We make global expansion feel local.

Maqsam offers local numbers worldwide - contact center software

Local numbers, anywhere

Establish a local presence in hundreds of cities worldwide, no infrastructure, no hassle. We make global expansion feel local.

Maqsam's Smart Call Routing allows you direct calls better and enhance customer service - contact center software

Smarter Call Routing

Design and customize your IVR to direct calls where they matter most.

Maqsam's Smart Call Routing allows you direct calls better and enhance customer service - contact center software

Smarter Call Routing

Design and customize your IVR to direct calls where they matter most.

Maqsam's Smart Call Routing allows you direct calls better and enhance customer service - contact center software

Smarter Call Routing

Design and customize your IVR to direct calls where they matter most.

Benchmark results that prove it

Benchmark results that prove it

Benchmark results that prove it

Setting the Standard for Arabic ASR

Our speech recognition model outperforms global players in Arabic accuracy

99.1%

Meta

99.1% picked Maqsam over Meta

97.2%

Google

97.2% picked Maqsam over Google

95.7%

Microsoft

95.7% picked Maqsam over Microsoft

A team of superstars

Built by Experts from Tech Giants

We’re proud to have a team shaped by experience from globally renowned tech companies, delivering unmatched value and insight.

A team of superstars

Built by Experts from Tech Giants

We’re proud to have a team shaped by experience from globally renowned tech companies, delivering unmatched value and insight.

A team of superstars

Built by Experts from Tech Giants

We’re proud to have a team shaped by experience from globally renowned tech companies, delivering unmatched value and insight.

Seamless integrations

Seamless integrations

Seamless integrations

Integrate with your favorite tools

Get native integrations with the leading CRM and Helpdesk solutions to easily integrate your software stack and achieve smooth customer service and sales operations.

We've got your back!

We've got your back!

We've got your back!

Connect & Conquer with APIs

Got your own in-house built software? Don't worry, we've got you covered. Our API suite allows for flawless integrations.

Don't think twice

Don't think twice

Don't think twice

Get started now with Maqsam!

Get started now with Maqsam!

Get started now with Maqsam!

Try Maqsam risk free for 7 days*
No credit card required
Already have an account? Log in

Try Maqsam risk free for 7 days*
No credit card required
Already have an account? Log in

Try Maqsam risk free for 7 days*
No credit card required
Already have an account? Log in