Your Contact Center, Evolved for the AI Era!
An Arabic-first AI agent integrated into the region’s leading customer service software. Be available 24/7, minimize wait times, and transition smoothly to human agents when needed.
Awards & reviews
Awards & reviews
Awards & reviews
Accolades of Excellence
Accolades of Excellence
Accolades of Excellence
Proudly recognized with G2 badges, earned through trusted reviews from our satisfied customers.
Proudly recognized with G2 badges, earned through trusted reviews from our satisfied customers.
Proudly recognized with G2 badges, earned through trusted reviews from our satisfied customers.
#First!
#First!
#First!
The First Arabic AI Agent
Built for MENA. Trained in Arabic. Ready for your customers.
Understands Different Arabic Dialects
Understands Different Arabic Dialects
Understands Different Arabic Dialects
Automates More Than 50% of Conversations
Automates More Than 50% of Conversations
Automates More Than 50% of Conversations
Handles Mixed-Language Queries
Handles Mixed-Language Queries
Handles Mixed-Language Queries
Offers Smart Escalation to Human Agents
Offers Smart Escalation to Human Agents
Offers Smart Escalation to Human Agents
Handles Interruptions Like a Pro
Handles Interruptions Like a Pro
Handles Interruptions Like a Pro
Maintains Accurate and Consistent Responses
Maintains Accurate and Consistent Responses
Maintains Accurate and Consistent Responses
Supercharge your call center
Supercharge your call center
Supercharge your call center
Customer Service Software Powered by Arabic AI
Customer Service Software Powered by Arabic AI
Customer Service Software Powered by Arabic AI
Everything you need to manage and optimize customer service in one place
Everything you need to manage and optimize customer service in one place
Everything you need to manage and optimize customer service in one place
Boost Efficiency with AI
Optimize operations and enhance service quality with intelligent features, from accurate AI Agent conversations and proprietary ASR transcriptions to smart call summaries and sentiment analysis that truly understand your customers.
Boost Efficiency with AI
Optimize operations and enhance service quality with intelligent features, from accurate AI Agent conversations and proprietary ASR transcriptions to smart call summaries and sentiment analysis that truly understand your customers.
Boost Efficiency with AI
Optimize operations and enhance service quality with intelligent features, from accurate AI Agent conversations and proprietary ASR transcriptions to smart call summaries and sentiment analysis that truly understand your customers.
Make Data-Driven Decisions
Track performance in real time with dynamic dashboards and custom reports.
Make Data-Driven Decisions
Track performance in real time with dynamic dashboards and custom reports.
Make Data-Driven Decisions
Track performance in real time with dynamic dashboards and custom reports.
Local numbers, anywhere
Establish a local presence in hundreds of cities worldwide, no infrastructure, no hassle. We make global expansion feel local.
Local numbers, anywhere
Establish a local presence in hundreds of cities worldwide, no infrastructure, no hassle. We make global expansion feel local.
Local numbers, anywhere
Establish a local presence in hundreds of cities worldwide, no infrastructure, no hassle. We make global expansion feel local.
Smarter Call Routing
Design and customize your IVR to direct calls where they matter most.
Smarter Call Routing
Design and customize your IVR to direct calls where they matter most.
Smarter Call Routing
Design and customize your IVR to direct calls where they matter most.
Benchmark results that prove it
Benchmark results that prove it
Benchmark results that prove it
Setting the Standard for Arabic ASR
Our speech recognition model outperforms global players in Arabic accuracy
99.1%
Meta
99.1% picked Maqsam over Meta
97.2%
97.2% picked Maqsam over Google
95.7%
Microsoft
95.7% picked Maqsam over Microsoft
A team of superstars
Built by Experts from Tech Giants
We’re proud to have a team shaped by experience from globally renowned tech companies, delivering unmatched value and insight.
A team of superstars
Built by Experts from Tech Giants
We’re proud to have a team shaped by experience from globally renowned tech companies, delivering unmatched value and insight.
A team of superstars
Built by Experts from Tech Giants
We’re proud to have a team shaped by experience from globally renowned tech companies, delivering unmatched value and insight.
Seamless integrations
Seamless integrations
Seamless integrations
Integrate with your favorite tools
Get native integrations with the leading CRM and Helpdesk solutions to easily integrate your software stack and achieve smooth customer service and sales operations.
We've got your back!
We've got your back!
We've got your back!
Connect & Conquer with APIs
Got your own in-house built software? Don't worry, we've got you covered. Our API suite allows for flawless integrations.
Don't think twice
Don't think twice
Don't think twice
Get started now with Maqsam!
Get started now with Maqsam!
Get started now with Maqsam!
Try Maqsam risk free for 7 days*
No credit card required
Already have an account? Log in
Try Maqsam risk free for 7 days*
No credit card required
Already have an account? Log in
Try Maqsam risk free for 7 days*
No credit card required
Already have an account? Log in
Solutions
Made with ❤️ in MENA
© 2019-2025 Labotic OÜ
Solutions
Made with ❤️ in MENA
© 2019-2025 Labotic OÜ
Solutions
Made with ❤️ in MENA
© 2019-2025 Labotic OÜ
Solutions
Made with ❤️ in MENA
© 2019-2025 Labotic OÜ