Transform Your Enterprise with Advanced CX
Transform Your Enterprise with Advanced CX
Transform Your Enterprise with Advanced CX
Transform Your Enterprise with Advanced CX
Count on an advanced Contact Center Solution that is reliable, scalable, and easily integrates with your Helpdesk and CRM systems, enabling large organizations to manage their communication needs efficiently.
Why customers like us
Operational Efficiency
Filter hundreds of call transcripts on certain alarming keywords, identifying key issues without the need to listen to full recordings.
Operational Efficiency
Filter hundreds of call transcripts on certain alarming keywords, identifying key issues without the need to listen to full recordings.
Operational Efficiency
Filter hundreds of call transcripts on certain alarming keywords, identifying key issues without the need to listen to full recordings.
Operational Efficiency
Filter hundreds of call transcripts on certain alarming keywords, identifying key issues without the need to listen to full recordings.
Cost-Effectiveness
Our cloud-based solution eliminates the expensive overhead of on-premise infrastructure while offering advanced business communication features.
Cost-Effectiveness
Our cloud-based solution eliminates the expensive overhead of on-premise infrastructure while offering advanced business communication features.
Cost-Effectiveness
Our cloud-based solution eliminates the expensive overhead of on-premise infrastructure while offering advanced business communication features.
Cost-Effectiveness
Our cloud-based solution eliminates the expensive overhead of on-premise infrastructure while offering advanced business communication features.
Customer Support
Our skilled support team delivers outstanding service with quick resolution times, ensuring your issues are addressed efficiently.
Customer Support
Our skilled support team delivers outstanding service with quick resolution times, ensuring your issues are addressed efficiently.
Customer Support
Our skilled support team delivers outstanding service with quick resolution times, ensuring your issues are addressed efficiently.
Customer Support
Our skilled support team delivers outstanding service with quick resolution times, ensuring your issues are addressed efficiently.
Around-the-clock, Global Support
Around-the-clock, Global Support
Around-the-clock, Global Support
Around-the-clock, Global Support
Managing customer support centers across multiple time zones requires a reliable solution that ensures 24/7 availability and prompt responses. Our platform offers enterprises local numbers in over 200 cities worldwide, advanced call routing, unlimited call recordings, real-time analytics, and more. Additionally, corporations can bring their own carrier (BTOC) and integrate their existing telephony lines into Maqsam's system, providing enhanced flexibility and continuity.
Managing customer support centers across multiple time zones requires a reliable solution that ensures 24/7 availability and prompt responses. Our platform offers enterprises local numbers in over 200 cities worldwide, advanced call routing, unlimited call recordings, real-time analytics, and more. Additionally, corporations can bring their own carrier (BTOC) and integrate their existing telephony lines into Maqsam's system, providing enhanced flexibility and continuity.
Managing customer support centers across multiple time zones requires a reliable solution that ensures 24/7 availability and prompt responses. Our platform offers enterprises local numbers in over 200 cities worldwide, advanced call routing, unlimited call recordings, real-time analytics, and more. Additionally, corporations can bring their own carrier (BTOC) and integrate their existing telephony lines into Maqsam's system, providing enhanced flexibility and continuity.
Turbocharge Your Sales
Turbocharge Your Sales
Turbocharge Your Sales
Turbocharge Your Sales
Integrate Maqsam's Contact Center Solution with your CRM for a seamless sales experience. Access call data and a unified view of customer interactions from a single platform, and initiate calls directly using Maqsam's dialer from within your CRM. Automate the creation of tickets, activities, and tasks, removing the need for manual input, and instantly retrieve prospect and customer information whenever needed.
Integrate Maqsam's Contact Center Solution with your CRM for a seamless sales experience. Access call data and a unified view of customer interactions from a single platform, and initiate calls directly using Maqsam's dialer from within your CRM. Automate the creation of tickets, activities, and tasks, removing the need for manual input, and instantly retrieve prospect and customer information whenever needed.
Integrate Maqsam's Contact Center Solution with your CRM for a seamless sales experience. Access call data and a unified view of customer interactions from a single platform, and initiate calls directly using Maqsam's dialer from within your CRM. Automate the creation of tickets, activities, and tasks, removing the need for manual input, and instantly retrieve prospect and customer information whenever needed.
Streamline Internal Communication, Connecting Teams, Anywhere
Streamline Internal Communication, Connecting Teams, Anywhere
Streamline Internal Communication, Connecting Teams, Anywhere
Streamline Internal Communication, Connecting Teams, Anywhere
Our Internal Calls feature simplifies information sharing between departments and locations, allowing your team to make free internal calls across borders and ensuring remote teams stay connected, engaged, and aligned. Additionally, with our Roles and Permissions feature, supervisors can easily control user access to sensitive information, maintaining privacy and efficiency.
Our Internal Calls feature simplifies information sharing between departments and locations, allowing your team to make free internal calls across borders and ensuring remote teams stay connected, engaged, and aligned. Additionally, with our Roles and Permissions feature, supervisors can easily control user access to sensitive information, maintaining privacy and efficiency.
Our Internal Calls feature simplifies information sharing between departments and locations, allowing your team to make free internal calls across borders and ensuring remote teams stay connected, engaged, and aligned. Additionally, with our Roles and Permissions feature, supervisors can easily control user access to sensitive information, maintaining privacy and efficiency.
Optimize Team Performance and Elevate Customer Experience
Optimize Team Performance and Elevate Customer Experience
Optimize Team Performance and Elevate Customer Experience
Optimize Team Performance and Elevate Customer Experience
Review team's performance, track trends, and monitor call activity with live dashboards and custom reports. Use insights and data to understand agent availability, review missed calls, and coach agents for more meaningful customer interactions—even when working remotely.
Review team's performance, track trends, and monitor call activity with live dashboards and custom reports. Use insights and data to understand agent availability, review missed calls, and coach agents for more meaningful customer interactions—even when working remotely.
Review team's performance, track trends, and monitor call activity with live dashboards and custom reports. Use insights and data to understand agent availability, review missed calls, and coach agents for more meaningful customer interactions—even when working remotely.
Features just for you!
Call Routing
Handle calls with smart routing to minimize wait times, maximize staff efficiency with strategic call distribution, and make customers happy with faster, more precise resolutions.
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Call Routing
Handle calls with smart routing to minimize wait times, maximize staff efficiency with strategic call distribution, and make customers happy with faster, more precise resolutions.
Learn more
Call Routing
Handle calls with smart routing to minimize wait times, maximize staff efficiency with strategic call distribution, and make customers happy with faster, more precise resolutions.
Learn more
Call Routing
Handle calls with smart routing to minimize wait times, maximize staff efficiency with strategic call distribution, and make customers happy with faster, more precise resolutions.
Learn more
Call Summary
Save time by reviewing concise summaries instead of listening to full recordings.
Learn more
Call Summary
Save time by reviewing concise summaries instead of listening to full recordings.
Learn more
Call Summary
Save time by reviewing concise summaries instead of listening to full recordings.
Learn more
Call Summary
Save time by reviewing concise summaries instead of listening to full recordings.
Learn more
Custom roles & Permissions
Control access to sensitive information with tailored roles and upgrade your user management system with flexible role assignments.
Learn more
Custom roles & Permissions
Control access to sensitive information with tailored roles and upgrade your user management system with flexible role assignments.
Learn more
Custom roles & Permissions
Control access to sensitive information with tailored roles and upgrade your user management system with flexible role assignments.
Learn more
Custom roles & Permissions
Control access to sensitive information with tailored roles and upgrade your user management system with flexible role assignments.
Learn more
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ