Maqsam, designed for precise Arabic language processing, excels in handling the complexities of Arabic language, including dialects, diacritization, and multilingual contexts. Its superior accuracy in Arabic transcription surpasses that of leading tech giants like Microsoft and Meta.
Get Instant Speech-to-Text Transcriptions for Your Calls
Maqsam’s Automatic Speech Recognition technology converts spoken language into written, searchable text, saving you time from sifting through thousands of call recordings. Our Speech-to-Text feature is fueled by a top-tier transcription model, boasting unrivaled accuracy in Arabic transcription that surpasses even Google and Microsoft.
Receive Automated, Concise Summaries of Your Calls
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Search Call Recordings for Specific Keywords to Enhance Quality Assurance
Use and re-use tons of responsive sections too a main create the perfect layout. Sections are firmly of organised into layers.
A Glimpse of Your Customer Conversation Sentiment
Get a quick understanding of the overall sentiment during conversations between agents and customers directly on your call log. By automatically identifying whether a conversation is positive, negative, or neutral, sentiment analysis helps companies monitor customer satisfaction in real-time and address issues before they escalate.
Automated Call Tagging for Better Organization and Analysis
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Get Real-Time Insights with Live Dashboards
Use and re-use tons of responsive sections too a main create the perfect layout. Sections are firmly of organised into layers.
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