Empower Your SMB Customer Communication
Empower Your SMB Customer Communication
Empower Your SMB Customer Communication
Empower Your SMB Customer Communication
Stay agile with a quick setup of your cloud-based contact center, which scales easily as your business grows. Drive sales, monitor performance, and maintain full control over your operations.
Why customers like us
Scalability
Scale your communication solutions as your business grows, adding features and users as needed.
Scalability
Scale your communication solutions as your business grows, adding features and users as needed.
Scalability
Scale your communication solutions as your business grows, adding features and users as needed.
Scalability
Scale your communication solutions as your business grows, adding features and users as needed.
User-friendliness
Minimize the learning curve for your agents with an intuitive, easy-to-use interface.
User-friendliness
Minimize the learning curve for your agents with an intuitive, easy-to-use interface.
User-friendliness
Minimize the learning curve for your agents with an intuitive, easy-to-use interface.
User-friendliness
Minimize the learning curve for your agents with an intuitive, easy-to-use interface.
Multi-lingual Interface
Improve your team's experience with a user interface that supports both English and Arabic.
Multi-lingual Interface
Improve your team's experience with a user interface that supports both English and Arabic.
Multi-lingual Interface
Improve your team's experience with a user interface that supports both English and Arabic.
Multi-lingual Interface
Improve your team's experience with a user interface that supports both English and Arabic.
Streamlined Communication for Small Business Success
Streamlined Communication for Small Business Success
Streamlined Communication for Small Business Success
Streamlined Communication for Small Business Success
Offer round-the-clock customer support with our Interactive Voice Response (IVR) system. Automate responses to frequent inquiries and route calls to the appropriate agent based on predefined criteria, ensuring personal intervention only when necessary. Build trust and provide a localized experience with local numbers available in hundreds of cities around the globe.
Offer round-the-clock customer support with our Interactive Voice Response (IVR) system. Automate responses to frequent inquiries and route calls to the appropriate agent based on predefined criteria, ensuring personal intervention only when necessary. Build trust and provide a localized experience with local numbers available in hundreds of cities around the globe.
Offer round-the-clock customer support with our Interactive Voice Response (IVR) system. Automate responses to frequent inquiries and route calls to the appropriate agent based on predefined criteria, ensuring personal intervention only when necessary. Build trust and provide a localized experience with local numbers available in hundreds of cities around the globe.
Maximize Reach While Minimizing Costs
Maximize Reach While Minimizing Costs
Maximize Reach While Minimizing Costs
Maximize Reach While Minimizing Costs
Expand your customer base while managing costs effectively with Maqsam’s multichannel communication solution. We empower SMBs to reach customers through voice and WhatsApp from a single, cost-effective platform, with the ability to use a unified number for all communication. The solution is scalable, allowing you to grow communication capabilities as needed without incurring heavy expenses.
Expand your customer base while managing costs effectively with Maqsam’s multichannel communication solution. We empower SMBs to reach customers through voice and WhatsApp from a single, cost-effective platform, with the ability to use a unified number for all communication. The solution is scalable, allowing you to grow communication capabilities as needed without incurring heavy expenses.
Expand your customer base while managing costs effectively with Maqsam’s multichannel communication solution. We empower SMBs to reach customers through voice and WhatsApp from a single, cost-effective platform, with the ability to use a unified number for all communication. The solution is scalable, allowing you to grow communication capabilities as needed without incurring heavy expenses.
Quick and Easy Setup
Quick and Easy Setup
Quick and Easy Setup
Quick and Easy Setup
Get Maqsam up and running in no time, regardless of your technical skills with a straightforward setup process. This quick deployment ensures that you can begin improving customer service and streamlining internal operations quickly and without delay.
Get Maqsam up and running in no time, regardless of your technical skills with a straightforward setup process. This quick deployment ensures that you can begin improving customer service and streamlining internal operations quickly and without delay.
Get Maqsam up and running in no time, regardless of your technical skills with a straightforward setup process. This quick deployment ensures that you can begin improving customer service and streamlining internal operations quickly and without delay.
Enhance Internal Operations and Drive Efficeincy
Enhance Internal Operations and Drive Efficeincy
Enhance Internal Operations and Drive Efficeincy
Enhance Internal Operations and Drive Efficeincy
Access a full log of all call recordings to analyze team performance and identify common issues efficiently by filtering through call summary transcriptions instead of listening to every call. Make data-driven decisions using in-depth analytics, tracking key metrics like missed call rates, response time, and custom tags to measure almost any performance indicator.
Access a full log of all call recordings to analyze team performance and identify common issues efficiently by filtering through call summary transcriptions instead of listening to every call. Make data-driven decisions using in-depth analytics, tracking key metrics like missed call rates, response time, and custom tags to measure almost any performance indicator.
Access a full log of all call recordings to analyze team performance and identify common issues efficiently by filtering through call summary transcriptions instead of listening to every call. Make data-driven decisions using in-depth analytics, tracking key metrics like missed call rates, response time, and custom tags to measure almost any performance indicator.
Features just for you!
Interface in English and Arabic
Improve your team's experience with a user interface that supports both English and Arabic.
Learn more
Interface in English and Arabic
Improve your team's experience with a user interface that supports both English and Arabic.
Learn more
Interface in English and Arabic
Improve your team's experience with a user interface that supports both English and Arabic.
Learn more
Interface in English and Arabic
Improve your team's experience with a user interface that supports both English and Arabic.
Learn more
Interactive Voice Response (IVR)
Customize your IVR to fit your business needs, route calls based on language, department or other criteria and provide customized messages and responses for each route.
Learn more
Interactive Voice Response (IVR)
Customize your IVR to fit your business needs, route calls based on language, department or other criteria and provide customized messages and responses for each route.
Learn more
Interactive Voice Response (IVR)
Customize your IVR to fit your business needs, route calls based on language, department or other criteria and provide customized messages and responses for each route.
Learn more
Interactive Voice Response (IVR)
Customize your IVR to fit your business needs, route calls based on language, department or other criteria and provide customized messages and responses for each route.
Learn more
Unlimited Call Recordings
Improve service quality with comprehensive call reviews and enhance agent skills through focused training, while resolving disputes with exact call references.
Learn more
Unlimited Call Recordings
Improve service quality with comprehensive call reviews and enhance agent skills through focused training, while resolving disputes with exact call references.
Learn more
Unlimited Call Recordings
Improve service quality with comprehensive call reviews and enhance agent skills through focused training, while resolving disputes with exact call references.
Learn more
Unlimited Call Recordings
Improve service quality with comprehensive call reviews and enhance agent skills through focused training, while resolving disputes with exact call references.
Learn more
Tracking User Activity
Gain comprehensive oversight of user activities with real-time tracking for more efficient management and better performance across your team.
Learn more
Tracking User Activity
Gain comprehensive oversight of user activities with real-time tracking for more efficient management and better performance across your team.
Learn more
Tracking User Activity
Gain comprehensive oversight of user activities with real-time tracking for more efficient management and better performance across your team.
Learn more
Tracking User Activity
Gain comprehensive oversight of user activities with real-time tracking for more efficient management and better performance across your team.
Learn more
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ