With our fully customizable IVRs, you can build the IVR flow that works best for your business, it even integrates with your systems through different sets of APIs so we can instruct the IVR to behave in a very customized way according to the response we get from your systems.
Our dashboards provide you with a generous set of insights and information about your team’s performance, but we understand that every business has its own set of requirements; therefore our team will help you build your custom reports covering the needed KPIs and metrics and have it automatically generated at the frequency you wish.Learn more ›
Enjoy calling your customers via local numbers in 200+ cities and benefit from Maqsam's local calling rates while at your desk from anywhere in the world.Learn more ›
"Cross-border customer support is a real pain in our region. Maqsam allows our CX team to reach out with voice to serve them as they deserve to be served."
“Maqsam was an absolute savior for our business. After using internationally renowned solutions for cloud telephony, none have allowed us to fulfill as many quality calls and increase conversions between patients and doctors through our service. Maqsam provided the local infrastructure that dropped our costs by 5X what we were paying.”
"We rely on Maqsam to give us an edge in customer experience. Through Maqsam we were able to launch customer support in new markets with local numbers easily and go live in less than a day. Moreover, leveraging Maqsam’s APIs to integrate with our software empowered POSRocket to deliver seamless experiences via phone and WhatsApp channels."