Effortless Call Handling

Initiate outbound calls with a simple click on contact numbers in Intercom and receive inbound calls directly on Intercom interface through Maqsam’s dialer.

Contact Sync

Automatically sync new contacts into Maqsam's phonebook, ensuring up-to-date and duplicate-free contact information.

Advanced Call Logging

Automatically log call recordings and call activities for better tracking. Maqsam empowers you to tailor the logging of calls within Intercom. By capturing crucial details for every customer interaction, it offers the flexibility to customize which call data is synced and what calls are logged based on their states and types.

Call Tags Synchronization

Easily synchronize call tags added in Maqsam with Intercom, ensuring that data remains consistent across both platforms.

Instant Contact Details

With the Contact Card feature, agents gain immediate access to customer information during calls, providing personalized and informed interactions.

Intelligent Call Analysis

Unlock the power of Maqsam's intelligent features, such as call Sentiment Analysis, Call Transcription, and Call Summary, gain valuable insights from every customer interaction.