Smart Arabic Service
Automate 50% of Customer Interactions with a Smarter, Always-On AI Agent
Built to deliver real value
24/7 Automated Support
Increase Revenue
Lower Abandonment Rates
Handles High Call Volume
Enhance Operational Efficiency
Reduce Cost & Headcount
Handles High Call Volume
Enhance Operational Efficiency
Reduce Cost & Headcount
24/7 Automated Support
Increased Revenue
Lower Abandonment Rates
High Call Volume Management
Enhanced Operational Efficiency
Reduced Cost & Headcount
Everything your AI Agent can handle
Arabic-First by Design
Understands major Arabic dialects including GCC, Levantine, and Egyptian. Speaks in a neutral, regionally understandable Arabic tone with fluency.
Arabic-First by Design
Understands major Arabic dialects including GCC, Levantine, and Egyptian. Speaks in a neutral, regionally understandable Arabic tone with fluency.
Arabic-First by Design
Understands major Arabic dialects including GCC, Levantine, and Egyptian. Speaks in a neutral, regionally understandable Arabic tone with fluency.
Handles Mixed-Language Queries
Understands and responds to conversations that blend Arabic and English, ensuring seamless communication no matter how your customers speak.
Handles Mixed-Language Queries
Understands and responds to conversations that blend Arabic and English, ensuring seamless communication no matter how your customers speak.
Handles Mixed-Language Queries
Understands and responds to conversations that blend Arabic and English, ensuring seamless communication no matter how your customers speak.
Crystal-Clear Conversations, Always
Background noise? Gone. Our advanced noise cancellation ensures every word comes through loud and clear, whether your agents are working from home, the office, or on the go. Better sound means better service, every time.
Crystal-Clear Conversations, Always
Background noise? Gone. Our advanced noise cancellation ensures every word comes through loud and clear, whether your agents are working from home, the office, or on the go. Better sound means better service, every time.
Crystal-Clear Conversations, Always
Background noise? Gone. Our advanced noise cancellation ensures every word comes through loud and clear, whether your agents are working from home, the office, or on the go. Better sound means better service, every time.
Human-Like Interactions
Engages in natural, flowing conversations that feel like talking to a real person. Our AI agent provides clear, helpful answers, and when things aren’t clear, it asks smart follow-up questions to stay accurate and on track.
Human-Like Interactions
Engages in natural, flowing conversations that feel like talking to a real person. Our AI agent provides clear, helpful answers, and when things aren’t clear, it asks smart follow-up questions to stay accurate and on track.
Human-Like Interactions
Engages in natural, flowing conversations that feel like talking to a real person. Our AI agent provides clear, helpful answers, and when things aren’t clear, it asks smart follow-up questions to stay accurate and on track.
Smart Escalation
Can escalate to a human agent when necessary, maintaining service quality and accuracy.
Smart Escalation
Can escalate to a human agent when necessary, maintaining service quality and accuracy.
Smart Escalation
Can escalate to a human agent when necessary, maintaining service quality and accuracy.
Understands Context and Industry Needs
Goes beyond keywords to understand intent, sentiment, and conversation history, even across dialects. It’s trained on industry-specific scenarios, enabling more accurate and relevant responses with fewer misunderstandings.
Understands Context and Industry Needs
Goes beyond keywords to understand intent, sentiment, and conversation history, even across dialects. It’s trained on industry-specific scenarios, enabling more accurate and relevant responses with fewer misunderstandings.
Understands Context and Industry Needs
Goes beyond keywords to understand intent, sentiment, and conversation history, even across dialects. It’s trained on industry-specific scenarios, enabling more accurate and relevant responses with fewer misunderstandings.
Handles Interruptions Like a Pro
Recognizes when a caller changes topics mid-conversation or jumps ahead, and adjusts in real time, picks up where it left off, or pivots to the new request.
Handles Interruptions Like a Pro
Recognizes when a caller changes topics mid-conversation or jumps ahead, and adjusts in real time, picks up where it left off, or pivots to the new request.
Handles Interruptions Like a Pro
Recognizes when a caller changes topics mid-conversation or jumps ahead, and adjusts in real time, picks up where it left off, or pivots to the new request.
No hype. Just honest progress.
We’re on a shared journey with our customers, improving Arabic accuracy one meaningful step at a time.
Others promise 80%+ automated conversations. We prefer the truth.
Forget inflated claims. Today, real Arabic accuracy caps at 50%, and we own it. Built for clarity, not hype.
Flexible Deployment & Integration
Use our AI Agent seamlessly within Maqsam's customer service software or integrate it independently with your own existing systems. Whether you're starting fresh or enhancing your current setup, our AI adapts effortlessly.
Flexible Deployment & Integration
Use our AI Agent seamlessly within Maqsam's customer service software or integrate it independently with your own existing systems. Whether you're starting fresh or enhancing your current setup, our AI adapts effortlessly.
Flexible Deployment & Integration
Use our AI Agent seamlessly within Maqsam's customer service software or integrate it independently with your own existing systems. Whether you're starting fresh or enhancing your current setup, our AI adapts effortlessly.
Bring Your Own Bot
Already have your own AI Agent? No worries. Our customer service software lets you integrate your existing bot, so you can enhance your customer experience without rebuilding from scratch.
Bring Your Own Bot
Already have your own AI Agent? No worries. Our customer service software lets you integrate your existing bot, so you can enhance your customer experience without rebuilding from scratch.
Bring Your Own Bot
Already have your own AI Agent? No worries. Our customer service software lets you integrate your existing bot, so you can enhance your customer experience without rebuilding from scratch.
Get started now with Maqsam!
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Discover the full power of Maqsam
Our AI Agent is just one part of a comprehensive suite designed to transform your customer experience.
Ready to see how Maqsam’s customer service software can
streamline your operations, boost agent productivity, and elevate every interaction?
Discover the full power of Maqsam
Our AI Agent is just one part of a comprehensive suite designed to transform your customer experience.
Ready to see how Maqsam’s customer service software can
streamline your operations, boost agent productivity, and elevate every interaction?
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ