Drive Transportation Communication Efficiency
Drive Transportation Communication Efficiency
Drive Transportation Communication Efficiency
Drive Transportation Communication Efficiency
Handle shipment inquiries, track orders, and resolve delivery issues, providing an exceptional customer experience.
Handle Inquiries Faster and Stay Available 24/7
Handle Inquiries Faster and Stay Available 24/7
Handle Inquiries Faster and Stay Available 24/7
Handle Inquiries Faster and Stay Available 24/7
Offer real-time support and handle common customer inquiries around the clock using our custom IVR (Interactive Voice Response). Automatically address routine questions, transferring to an agent only when personal interaction is needed, and keep your support team focused on more complex issues, while customers get quick answers, enhancing customer experience and ensuring you’re always available when they need you.
Offer real-time support and handle common customer inquiries around the clock using our custom IVR (Interactive Voice Response). Automatically address routine questions, transferring to an agent only when personal interaction is needed, and keep your support team focused on more complex issues, while customers get quick answers, enhancing customer experience and ensuring you’re always available when they need you.
Offer real-time support and handle common customer inquiries around the clock using our custom IVR (Interactive Voice Response). Automatically address routine questions, transferring to an agent only when personal interaction is needed, and keep your support team focused on more complex issues, while customers get quick answers, enhancing customer experience and ensuring you’re always available when they need you.
Automated Delivery Confirmations for Last-Minute Deliveries
Automated Delivery Confirmations for Last-Minute Deliveries
Automated Delivery Confirmations for Last-Minute Deliveries
Automated Delivery Confirmations for Last-Minute Deliveries
Automatically trigger outbound calls to customers, confirming delivery timings and details. This proactive approach reduces delivery errors, enhances customer satisfaction, and optimizes delivery schedules, ensuring that every package reaches its destination on time and as expected.
Automatically trigger outbound calls to customers, confirming delivery timings and details. This proactive approach reduces delivery errors, enhances customer satisfaction, and optimizes delivery schedules, ensuring that every package reaches its destination on time and as expected.
Automatically trigger outbound calls to customers, confirming delivery timings and details. This proactive approach reduces delivery errors, enhances customer satisfaction, and optimizes delivery schedules, ensuring that every package reaches its destination on time and as expected.
Hide Phone Numbers for Better Privacy
Hide Phone Numbers for Better Privacy
Hide Phone Numbers for Better Privacy
Hide Phone Numbers for Better Privacy
Ride-hailing and delivery companies leverage our Conferencing API with call masking capabilities to enhance privacy by hiding each party’s phone number. This feature safeguards users' contact information and ensures anonymity, creating a safer environment for both drivers and passengers.
Ride-hailing and delivery companies leverage our Conferencing API with call masking capabilities to enhance privacy by hiding each party’s phone number. This feature safeguards users' contact information and ensures anonymity, creating a safer environment for both drivers and passengers.
Ride-hailing and delivery companies leverage our Conferencing API with call masking capabilities to enhance privacy by hiding each party’s phone number. This feature safeguards users' contact information and ensures anonymity, creating a safer environment for both drivers and passengers.
Have Local Coverage for your Logistics Services Globally
Have Local Coverage for your Logistics Services Globally
Have Local Coverage for your Logistics Services Globally
Have Local Coverage for your Logistics Services Globally
Provide localized customer experience with local numbers available in over 200 cities. Transport companies can handle shipment queries, track orders, and address delivery concerns while ensuring customers connect through familiar, local numbers. This not only builds trust but also increases the likelihood of successful customer interactions, as calls from local numbers have a 50% higher chance of being answered.
Provide localized customer experience with local numbers available in over 200 cities. Transport companies can handle shipment queries, track orders, and address delivery concerns while ensuring customers connect through familiar, local numbers. This not only builds trust but also increases the likelihood of successful customer interactions, as calls from local numbers have a 50% higher chance of being answered.
Provide localized customer experience with local numbers available in over 200 cities. Transport companies can handle shipment queries, track orders, and address delivery concerns while ensuring customers connect through familiar, local numbers. This not only builds trust but also increases the likelihood of successful customer interactions, as calls from local numbers have a 50% higher chance of being answered.
Features just for you!
Interactive Voice Response (IVR)
Customize your IVR to fit your business needs, route calls based on language, department or other criteria and provide customized messages and responses for each route.
Learn more
Interactive Voice Response (IVR)
Customize your IVR to fit your business needs, route calls based on language, department or other criteria and provide customized messages and responses for each route.
Learn more
Interactive Voice Response (IVR)
Customize your IVR to fit your business needs, route calls based on language, department or other criteria and provide customized messages and responses for each route.
Learn more
Interactive Voice Response (IVR)
Customize your IVR to fit your business needs, route calls based on language, department or other criteria and provide customized messages and responses for each route.
Learn more
Unlimited Call Recordings
Improve service quality with comprehensive call reviews and enhance agent skills through focused training, while resolving disputes with exact call references.
Learn more
Unlimited Call Recordings
Improve service quality with comprehensive call reviews and enhance agent skills through focused training, while resolving disputes with exact call references.
Learn more
Unlimited Call Recordings
Improve service quality with comprehensive call reviews and enhance agent skills through focused training, while resolving disputes with exact call references.
Learn more
Unlimited Call Recordings
Improve service quality with comprehensive call reviews and enhance agent skills through focused training, while resolving disputes with exact call references.
Learn more
Click to Call
Start calls with a click from your laptop or phone, boost productivity by cutting down on manual dialing, and elevate user experience with smooth integration with your CRM.
Learn more
Click to Call
Start calls with a click from your laptop or phone, boost productivity by cutting down on manual dialing, and elevate user experience with smooth integration with your CRM.
Learn more
Click to Call
Start calls with a click from your laptop or phone, boost productivity by cutting down on manual dialing, and elevate user experience with smooth integration with your CRM.
Learn more
Click to Call
Start calls with a click from your laptop or phone, boost productivity by cutting down on manual dialing, and elevate user experience with smooth integration with your CRM.
Learn more
Exporting Calls
Export your call data to create an offline version that is easily shareable with non-Maqsam users.
Learn more
Exporting Calls
Export your call data to create an offline version that is easily shareable with non-Maqsam users.
Learn more
Exporting Calls
Export your call data to create an offline version that is easily shareable with non-Maqsam users.
Learn more
Exporting Calls
Export your call data to create an offline version that is easily shareable with non-Maqsam users.
Learn more
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ