The Maqsam Blog
Stay updated with the latest trends in customer experience, AI-driven communication, and industry insights tailored for the MENA region. Explore expert articles, success stories, and actionable tips to enhance your contact center strategies with Maqsam’s innovative solutions.

Mar 20, 2025
Maximizing Productivity During Ramadan: How Maqsam’s AI-Powered Contact Center Can Help!
2
minutes
|
Contact Center

Mar 20, 2025
Maximizing Productivity During Ramadan: How Maqsam’s AI-Powered Contact Center Can Help!
2
minutes
|
Contact Center

Mar 20, 2025
Maximizing Productivity During Ramadan: How Maqsam’s AI-Powered Contact Center Can Help!
2
minutes
|
Contact Center

Mar 20, 2025
Maximizing Productivity During Ramadan: How Maqsam’s AI-Powered Contact Center Can Help!
2
minutes
|
Contact Center

Mar 2, 2025
Eradicating Inefficiencies: How Automation Eliminates Operational Delays
3
minutes
|
AI

Mar 2, 2025
Eradicating Inefficiencies: How Automation Eliminates Operational Delays
3
minutes
|
AI

Mar 2, 2025
Eradicating Inefficiencies: How Automation Eliminates Operational Delays
3
minutes
|
AI

Mar 2, 2025
Eradicating Inefficiencies: How Automation Eliminates Operational Delays
3
minutes
|
AI

Dec 29, 2024
Shopping Season Ready: A Guide to Providing Top Customer Support
3
minutes
|
E-commerce

Dec 29, 2024
Shopping Season Ready: A Guide to Providing Top Customer Support
3
minutes
|
E-commerce

Dec 29, 2024
Shopping Season Ready: A Guide to Providing Top Customer Support
3
minutes
|
E-commerce

Dec 29, 2024
Shopping Season Ready: A Guide to Providing Top Customer Support
3
minutes
|
E-commerce

Dec 5, 2024
Empowering MENA Businesses with Data-Driven Insights through Cloud Telecom Analytics
3
minutes
|
Analytics

Dec 5, 2024
Empowering MENA Businesses with Data-Driven Insights through Cloud Telecom Analytics
3
minutes
|
Analytics

Dec 5, 2024
Empowering MENA Businesses with Data-Driven Insights through Cloud Telecom Analytics
3
minutes
|
Analytics

Dec 5, 2024
Empowering MENA Businesses with Data-Driven Insights through Cloud Telecom Analytics
3
minutes
|
Analytics

Nov 21, 2024
Why Every Business Should Use IVR: Benefits, Features, and Key Considerations
4
minutes
|
Customer Experience

Nov 21, 2024
Why Every Business Should Use IVR: Benefits, Features, and Key Considerations
4
minutes
|
Customer Experience

Nov 21, 2024
Why Every Business Should Use IVR: Benefits, Features, and Key Considerations
4
minutes
|
Customer Experience

Nov 21, 2024
Why Every Business Should Use IVR: Benefits, Features, and Key Considerations
4
minutes
|
Customer Experience

Nov 21, 2024
8 Effective Strategies to Strengthen Your Customer Support Team
2
minutes
|
Customer Experience

Nov 21, 2024
8 Effective Strategies to Strengthen Your Customer Support Team
2
minutes
|
Customer Experience

Nov 21, 2024
8 Effective Strategies to Strengthen Your Customer Support Team
2
minutes
|
Customer Experience

Nov 21, 2024
8 Effective Strategies to Strengthen Your Customer Support Team
2
minutes
|
Customer Experience

Nov 13, 2024
Transforming Customer Insights: The Power of Semantic Search in Modern Call Centers
3
minutes
|
AI

Nov 13, 2024
Transforming Customer Insights: The Power of Semantic Search in Modern Call Centers
3
minutes
|
AI

Nov 13, 2024
Transforming Customer Insights: The Power of Semantic Search in Modern Call Centers
3
minutes
|
AI

Nov 13, 2024
Transforming Customer Insights: The Power of Semantic Search in Modern Call Centers
3
minutes
|
AI

Nov 13, 2024
The Evolution of Call Centers: How Automatic Speech Recognition is Transforming Customer Service
3
minutes
|
AI

Nov 13, 2024
The Evolution of Call Centers: How Automatic Speech Recognition is Transforming Customer Service
3
minutes
|
AI

Nov 13, 2024
The Evolution of Call Centers: How Automatic Speech Recognition is Transforming Customer Service
3
minutes
|
AI

Nov 13, 2024
The Evolution of Call Centers: How Automatic Speech Recognition is Transforming Customer Service
3
minutes
|
AI

Nov 3, 2024
How to Use Artificial Intelligence Features to Better Track Your Calls
5
minutes
|
AI

Nov 3, 2024
How to Use Artificial Intelligence Features to Better Track Your Calls
5
minutes
|
AI

Nov 3, 2024
How to Use Artificial Intelligence Features to Better Track Your Calls
5
minutes
|
AI

Nov 3, 2024
How to Use Artificial Intelligence Features to Better Track Your Calls
5
minutes
|
AI

Jan 14, 2024
Navigating the Future: The Transformative Impact of AI on Cloud Communications and Contact Center Solutions in 2024
5
minutes
|
AI

Jan 14, 2024
Navigating the Future: The Transformative Impact of AI on Cloud Communications and Contact Center Solutions in 2024
5
minutes
|
AI

Jan 14, 2024
Navigating the Future: The Transformative Impact of AI on Cloud Communications and Contact Center Solutions in 2024
5
minutes
|
AI

Jan 14, 2024
Navigating the Future: The Transformative Impact of AI on Cloud Communications and Contact Center Solutions in 2024
5
minutes
|
AI
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ