The Maqsam Blog

The Maqsam Blog

Stay updated with the latest trends in customer experience, AI-driven communication, and industry insights tailored for the MENA region. Explore expert articles, success stories, and actionable tips to enhance your call center strategies with Maqsam’s innovative solutions.

Dec 8, 2025

What Is an AI Agent? 8 clear answers to the most common questions

3

minutes

|

AI

Dec 8, 2025

What Is an AI Agent? 8 clear answers to the most common questions

3

minutes

|

AI

Dec 8, 2025

What Is an AI Agent? 8 clear answers to the most common questions

3

minutes

|

AI

Dec 8, 2025

What Is an AI Agent? 8 clear answers to the most common questions

3

minutes

|

AI

مقسم نظام خدمة العملاء

Dec 3, 2025

Thrivve’s Leap to Always-On Customer Support with Maqsam’s AI Agent

3

minutes

|

Customer Experience

مقسم نظام خدمة العملاء

Dec 3, 2025

Thrivve’s Leap to Always-On Customer Support with Maqsam’s AI Agent

3

minutes

|

Customer Experience

مقسم نظام خدمة العملاء

Dec 3, 2025

Thrivve’s Leap to Always-On Customer Support with Maqsam’s AI Agent

3

minutes

|

Customer Experience

مقسم نظام خدمة العملاء

Dec 3, 2025

Thrivve’s Leap to Always-On Customer Support with Maqsam’s AI Agent

3

minutes

|

Customer Experience

Nov 2, 2025

Smart is in style: Master shopping season with your AI agent

3

minutes

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E-commerce

Nov 2, 2025

Smart is in style: Master shopping season with your AI agent

3

minutes

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E-commerce

Nov 2, 2025

Smart is in style: Master shopping season with your AI agent

3

minutes

|

E-commerce

Nov 2, 2025

Smart is in style: Master shopping season with your AI agent

3

minutes

|

E-commerce

Sep 14, 2025

Is CX Dead? The future of customer experience in the age of AI

3

minutes

|

Customer Experience

Sep 14, 2025

Is CX Dead? The future of customer experience in the age of AI

3

minutes

|

Customer Experience

Sep 14, 2025

Is CX Dead? The future of customer experience in the age of AI

3

minutes

|

Customer Experience

Sep 14, 2025

Is CX Dead? The future of customer experience in the age of AI

3

minutes

|

Customer Experience

Customer service software and AI agent powered by Arabic AI

Sep 14, 2025

Why adopt an AI first approach? The future role of AI agents in call centers

2

minutes

|

AI

Customer service software and AI agent powered by Arabic AI

Sep 14, 2025

Why adopt an AI first approach? The future role of AI agents in call centers

2

minutes

|

AI

Customer service software and AI agent powered by Arabic AI

Sep 14, 2025

Why adopt an AI first approach? The future role of AI agents in call centers

2

minutes

|

AI

Customer service software and AI agent powered by Arabic AI

Sep 14, 2025

Why adopt an AI first approach? The future role of AI agents in call centers

2

minutes

|

AI

Maqsam - Customer Service Software and AI Agent product launch event

Jul 31, 2025

4 Key Takeaways from the Virtual Product Launch

3

minutes

|

AI

Maqsam - Customer Service Software and AI Agent product launch event

Jul 31, 2025

4 Key Takeaways from the Virtual Product Launch

3

minutes

|

AI

Maqsam - Customer Service Software and AI Agent product launch event

Jul 31, 2025

4 Key Takeaways from the Virtual Product Launch

3

minutes

|

AI

Maqsam - Customer Service Software and AI Agent product launch event

Jul 31, 2025

4 Key Takeaways from the Virtual Product Launch

3

minutes

|

AI

Empower your business for success!

Empower your business for success!

Empower your business for success!

Empower your business for success!