The Maqsam Blog

The Maqsam Blog

Stay updated with the latest trends in customer experience, AI-driven communication, and industry insights tailored for the MENA region. Explore expert articles, success stories, and actionable tips to enhance your call center strategies with Maqsam’s innovative solutions.

Maqsam - Customer Service Software and AI Agent product launch event

Jul 31, 2025

4 Key Takeaways from the Virtual Product Launch

3

minutes

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AI

Maqsam - Customer Service Software and AI Agent product launch event

Jul 31, 2025

4 Key Takeaways from the Virtual Product Launch

3

minutes

|

AI

Maqsam - Customer Service Software and AI Agent product launch event

Jul 31, 2025

4 Key Takeaways from the Virtual Product Launch

3

minutes

|

AI

Maqsam - Customer Service Software and AI Agent product launch event

Jul 31, 2025

4 Key Takeaways from the Virtual Product Launch

3

minutes

|

AI

Virtual product launch event - customer service software and AI Agent

Jul 25, 2025

5 Reasons Why You Need to Attend Maqsam’s Virtual Product Launch

3

minutes

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Customer Experience

Virtual product launch event - customer service software and AI Agent

Jul 25, 2025

5 Reasons Why You Need to Attend Maqsam’s Virtual Product Launch

3

minutes

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Customer Experience

Virtual product launch event - customer service software and AI Agent

Jul 25, 2025

5 Reasons Why You Need to Attend Maqsam’s Virtual Product Launch

3

minutes

|

Customer Experience

Virtual product launch event - customer service software and AI Agent

Jul 25, 2025

5 Reasons Why You Need to Attend Maqsam’s Virtual Product Launch

3

minutes

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Customer Experience

Maqsam - customer service software - AI to transform customer experience

Jun 29, 2025

AI Meets CX: How Smart Tech is Powering Contact Centers in the MENA Region

3

minutes

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AI

Maqsam - customer service software - AI to transform customer experience

Jun 29, 2025

AI Meets CX: How Smart Tech is Powering Contact Centers in the MENA Region

3

minutes

|

AI

Maqsam - customer service software - AI to transform customer experience

Jun 29, 2025

AI Meets CX: How Smart Tech is Powering Contact Centers in the MENA Region

3

minutes

|

AI

Maqsam - customer service software - AI to transform customer experience

Jun 29, 2025

AI Meets CX: How Smart Tech is Powering Contact Centers in the MENA Region

3

minutes

|

AI

call center ksa - ramadan blog

Mar 20, 2025

Maximizing Productivity During Ramadan: How Maqsam’s AI-Powered Contact Center Can Help!

2

minutes

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Contact Center

call center ksa - ramadan blog

Mar 20, 2025

Maximizing Productivity During Ramadan: How Maqsam’s AI-Powered Contact Center Can Help!

2

minutes

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Contact Center

call center ksa - ramadan blog

Mar 20, 2025

Maximizing Productivity During Ramadan: How Maqsam’s AI-Powered Contact Center Can Help!

2

minutes

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Contact Center

call center ksa - ramadan blog

Mar 20, 2025

Maximizing Productivity During Ramadan: How Maqsam’s AI-Powered Contact Center Can Help!

2

minutes

|

Contact Center

Automation streamlining operations and eliminating delays - Call center KSA

Mar 2, 2025

Eradicating Inefficiencies: How Automation Eliminates Operational Delays

3

minutes

|

AI

Automation streamlining operations and eliminating delays - Call center KSA

Mar 2, 2025

Eradicating Inefficiencies: How Automation Eliminates Operational Delays

3

minutes

|

AI

Automation streamlining operations and eliminating delays - Call center KSA

Mar 2, 2025

Eradicating Inefficiencies: How Automation Eliminates Operational Delays

3

minutes

|

AI

Automation streamlining operations and eliminating delays - Call center KSA

Mar 2, 2025

Eradicating Inefficiencies: How Automation Eliminates Operational Delays

3

minutes

|

AI

Top customer support strategies for the shopping season readiness - Call Center KSA

Dec 29, 2024

Shopping Season Ready: A Guide to Providing Top Customer Support

3

minutes

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E-commerce

Top customer support strategies for the shopping season readiness - Call Center KSA

Dec 29, 2024

Shopping Season Ready: A Guide to Providing Top Customer Support

3

minutes

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E-commerce

Top customer support strategies for the shopping season readiness - Call Center KSA

Dec 29, 2024

Shopping Season Ready: A Guide to Providing Top Customer Support

3

minutes

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E-commerce

Top customer support strategies for the shopping season readiness - Call Center KSA

Dec 29, 2024

Shopping Season Ready: A Guide to Providing Top Customer Support

3

minutes

|

E-commerce

Data-driven insights and cloud telecom analytics for MENA businesses - Call Center KSA

Dec 5, 2024

Empowering MENA Businesses with Data-Driven Insights through Cloud Telecom Analytics

3

minutes

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Analytics

Data-driven insights and cloud telecom analytics for MENA businesses - Call Center KSA

Dec 5, 2024

Empowering MENA Businesses with Data-Driven Insights through Cloud Telecom Analytics

3

minutes

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Analytics

Data-driven insights and cloud telecom analytics for MENA businesses - Call Center KSA

Dec 5, 2024

Empowering MENA Businesses with Data-Driven Insights through Cloud Telecom Analytics

3

minutes

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Analytics

Data-driven insights and cloud telecom analytics for MENA businesses - Call Center KSA

Dec 5, 2024

Empowering MENA Businesses with Data-Driven Insights through Cloud Telecom Analytics

3

minutes

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Analytics

IVR benefits and features for businesses with key considerations - Call Center KSA

Nov 21, 2024

Why Every Business Should Use IVR: Benefits, Features, and Key Considerations

4

minutes

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Customer Experience

IVR benefits and features for businesses with key considerations - Call Center KSA

Nov 21, 2024

Why Every Business Should Use IVR: Benefits, Features, and Key Considerations

4

minutes

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Customer Experience

IVR benefits and features for businesses with key considerations - Call Center KSA

Nov 21, 2024

Why Every Business Should Use IVR: Benefits, Features, and Key Considerations

4

minutes

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Customer Experience

IVR benefits and features for businesses with key considerations - Call Center KSA

Nov 21, 2024

Why Every Business Should Use IVR: Benefits, Features, and Key Considerations

4

minutes

|

Customer Experience

Effective strategies to strengthen and enhance your customer support team - Call Center KSA

Nov 21, 2024

8 Effective Strategies to Strengthen Your Customer Support Team

2

minutes

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Customer Experience

Effective strategies to strengthen and enhance your customer support team - Call Center KSA

Nov 21, 2024

8 Effective Strategies to Strengthen Your Customer Support Team

2

minutes

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Customer Experience

Effective strategies to strengthen and enhance your customer support team - Call Center KSA

Nov 21, 2024

8 Effective Strategies to Strengthen Your Customer Support Team

2

minutes

|

Customer Experience

Effective strategies to strengthen and enhance your customer support team - Call Center KSA

Nov 21, 2024

8 Effective Strategies to Strengthen Your Customer Support Team

2

minutes

|

Customer Experience

Semantic search enhancing customer insights in modern call centers - Call Center KSA

Nov 13, 2024

Transforming Customer Insights: The Power of Semantic Search in Modern Call Centers

3

minutes

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AI

Semantic search enhancing customer insights in modern call centers - Call Center KSA

Nov 13, 2024

Transforming Customer Insights: The Power of Semantic Search in Modern Call Centers

3

minutes

|

AI

Semantic search enhancing customer insights in modern call centers - Call Center KSA

Nov 13, 2024

Transforming Customer Insights: The Power of Semantic Search in Modern Call Centers

3

minutes

|

AI

Semantic search enhancing customer insights in modern call centers - Call Center KSA

Nov 13, 2024

Transforming Customer Insights: The Power of Semantic Search in Modern Call Centers

3

minutes

|

AI

Automatic speech recognition transforming call centers and customer service - Call Center KSA

Nov 13, 2024

The Evolution of Call Centers: How Automatic Speech Recognition is Transforming Customer Service

3

minutes

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AI

Automatic speech recognition transforming call centers and customer service - Call Center KSA

Nov 13, 2024

The Evolution of Call Centers: How Automatic Speech Recognition is Transforming Customer Service

3

minutes

|

AI

Automatic speech recognition transforming call centers and customer service - Call Center KSA

Nov 13, 2024

The Evolution of Call Centers: How Automatic Speech Recognition is Transforming Customer Service

3

minutes

|

AI

Automatic speech recognition transforming call centers and customer service - Call Center KSA

Nov 13, 2024

The Evolution of Call Centers: How Automatic Speech Recognition is Transforming Customer Service

3

minutes

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AI

AI-powered call tracking solutions to improve call management and customer insights - Call Center KSA

Nov 3, 2024

How to Use Artificial Intelligence Features to Better Track Your Calls

5

minutes

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AI

AI-powered call tracking solutions to improve call management and customer insights - Call Center KSA

Nov 3, 2024

How to Use Artificial Intelligence Features to Better Track Your Calls

5

minutes

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AI

AI-powered call tracking solutions to improve call management and customer insights - Call Center KSA

Nov 3, 2024

How to Use Artificial Intelligence Features to Better Track Your Calls

5

minutes

|

AI

AI-powered call tracking solutions to improve call management and customer insights - Call Center KSA

Nov 3, 2024

How to Use Artificial Intelligence Features to Better Track Your Calls

5

minutes

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AI

AI impact on cloud communications and contact center solutions in 2024 - Call Center KSA

Jan 14, 2024

Navigating the Future: The Transformative Impact of AI on Cloud Communications and Contact Center Solutions in 2024

5

minutes

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AI

AI impact on cloud communications and contact center solutions in 2024 - Call Center KSA

Jan 14, 2024

Navigating the Future: The Transformative Impact of AI on Cloud Communications and Contact Center Solutions in 2024

5

minutes

|

AI

AI impact on cloud communications and contact center solutions in 2024 - Call Center KSA

Jan 14, 2024

Navigating the Future: The Transformative Impact of AI on Cloud Communications and Contact Center Solutions in 2024

5

minutes

|

AI

AI impact on cloud communications and contact center solutions in 2024 - Call Center KSA

Jan 14, 2024

Navigating the Future: The Transformative Impact of AI on Cloud Communications and Contact Center Solutions in 2024

5

minutes

|

AI

Empower your business for success!

Empower your business for success!

Empower your business for success!

Empower your business for success!