Power BPO Communication Excellence
Power BPO Communication Excellence
Power BPO Communication Excellence
Power BPO Communication Excellence
Ensure consistent customer support and sales communications across various clients by managing interactions effectively. Optimize workflows, enhance productivity, and boost operational efficiency within your BPO to deliver superior results.
Onboard and Scale New Customers Worldwide
Onboard and Scale New Customers Worldwide
Onboard and Scale New Customers Worldwide
Onboard and Scale New Customers Worldwide
Ensure you never miss a sales opportunity worldwide with a cloud-based solution and local numbers available in over 200 cities globally, your team can serve customers anywhere with a personalized touch. This seamless integration allows BPOs to expand their reach, manage operations efficiently, and deliver exceptional customer service.
Ensure you never miss a sales opportunity worldwide with a cloud-based solution and local numbers available in over 200 cities globally, your team can serve customers anywhere with a personalized touch. This seamless integration allows BPOs to expand their reach, manage operations efficiently, and deliver exceptional customer service.
Ensure you never miss a sales opportunity worldwide with a cloud-based solution and local numbers available in over 200 cities globally, your team can serve customers anywhere with a personalized touch. This seamless integration allows BPOs to expand their reach, manage operations efficiently, and deliver exceptional customer service.
Empower Your Agents to Provide Exceptional Customer Experience
Empower Your Agents to Provide Exceptional Customer Experience
Empower Your Agents to Provide Exceptional Customer Experience
Empower Your Agents to Provide Exceptional Customer Experience
Transform your sales and support processes by integrating Maqsam with your CRM or Helpdesk system. Gain a unified view of customer interactions, access call data and recordings, make inbound and outbound calls, automate ticket creation, track activities, and manage tasks directly within your CRM. This integration eliminates manual data entry, enabling your agents to focus on delivering exceptional customer experiences.
Transform your sales and support processes by integrating Maqsam with your CRM or Helpdesk system. Gain a unified view of customer interactions, access call data and recordings, make inbound and outbound calls, automate ticket creation, track activities, and manage tasks directly within your CRM. This integration eliminates manual data entry, enabling your agents to focus on delivering exceptional customer experiences.
Transform your sales and support processes by integrating Maqsam with your CRM or Helpdesk system. Gain a unified view of customer interactions, access call data and recordings, make inbound and outbound calls, automate ticket creation, track activities, and manage tasks directly within your CRM. This integration eliminates manual data entry, enabling your agents to focus on delivering exceptional customer experiences.
Advanced Analytics for Enhanced Monitoring
Advanced Analytics for Enhanced Monitoring
Advanced Analytics for Enhanced Monitoring
Advanced Analytics for Enhanced Monitoring
Track your team's performance in real-time with live dashboards to view key metrics such as call queue times, call durations, and agent productivity. Additionally, utilize our custom reports to get essential KPIs and performance metrics, which can be generated at different frequencies for each of your clients.
Track your team's performance in real-time with live dashboards to view key metrics such as call queue times, call durations, and agent productivity. Additionally, utilize our custom reports to get essential KPIs and performance metrics, which can be generated at different frequencies for each of your clients.
Track your team's performance in real-time with live dashboards to view key metrics such as call queue times, call durations, and agent productivity. Additionally, utilize our custom reports to get essential KPIs and performance metrics, which can be generated at different frequencies for each of your clients.
Achieve Cost Efficiency
Achieve Cost Efficiency
Achieve Cost Efficiency
Achieve Cost Efficiency
Consolidate and manage multiple client accounts under a single Maqsam account. This functionality allows for the generation of individual reports for each account while benefiting from volume discounts. Additionally, our cloud-based solution significantly reduces the high costs associated with on-premise infrastructure.
Consolidate and manage multiple client accounts under a single Maqsam account. This functionality allows for the generation of individual reports for each account while benefiting from volume discounts. Additionally, our cloud-based solution significantly reduces the high costs associated with on-premise infrastructure.
Consolidate and manage multiple client accounts under a single Maqsam account. This functionality allows for the generation of individual reports for each account while benefiting from volume discounts. Additionally, our cloud-based solution significantly reduces the high costs associated with on-premise infrastructure.
Features just for you!
Features just for you!
Features just for you!
Features just for you!
Local connectivity in +200 cities
Combine expansive reach with city-specific interactions to strengthen customer relationships.
Learn more
Local connectivity in +200 cities
Combine expansive reach with city-specific interactions to strengthen customer relationships.
Learn more
Local connectivity in +200 cities
Combine expansive reach with city-specific interactions to strengthen customer relationships.
Learn more
Local connectivity in +200 cities
Combine expansive reach with city-specific interactions to strengthen customer relationships.
Learn more
Live Dashboards
Track operations instantly, make informed decisions with live data, and maintain transparency with clear visibility into team productivity and customer interactions.
Learn more
Live Dashboards
Track operations instantly, make informed decisions with live data, and maintain transparency with clear visibility into team productivity and customer interactions.
Learn more
Live Dashboards
Track operations instantly, make informed decisions with live data, and maintain transparency with clear visibility into team productivity and customer interactions.
Learn more
Live Dashboards
Track operations instantly, make informed decisions with live data, and maintain transparency with clear visibility into team productivity and customer interactions.
Learn more
White Listing
Leverage whitelisting to prioritze special callers, providing VIP clients with a unique IVR message to make them feel valued and well-served.
Learn more
White Listing
Leverage whitelisting to prioritze special callers, providing VIP clients with a unique IVR message to make them feel valued and well-served.
Learn more
White Listing
Leverage whitelisting to prioritze special callers, providing VIP clients with a unique IVR message to make them feel valued and well-served.
Learn more
White Listing
Leverage whitelisting to prioritze special callers, providing VIP clients with a unique IVR message to make them feel valued and well-served.
Learn more
Cold Transfer
Effortlessly route calls to the right department or person, simplify processes for faster resolutions, and manage high call volumes with swift transfers for maximum flexibility.
Learn more
Cold Transfer
Effortlessly route calls to the right department or person, simplify processes for faster resolutions, and manage high call volumes with swift transfers for maximum flexibility.
Learn more
Cold Transfer
Effortlessly route calls to the right department or person, simplify processes for faster resolutions, and manage high call volumes with swift transfers for maximum flexibility.
Learn more
Cold Transfer
Effortlessly route calls to the right department or person, simplify processes for faster resolutions, and manage high call volumes with swift transfers for maximum flexibility.
Learn more
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ