Track User Activity

View real time, make relevant observations and keep track of your users' activity.

Your Administrators are able to track one or multiple agents and their activities whether they make and take calls across multiple phone numbers simultaneously. A detailed timeline of each user activity

check out these features

Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

Out of Hours Services

Schedule your out of hours behavior so customers know when you are at service.

Call Transcription

Use keywords to find the right recording without the hassle of going over all your call recordings.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

Try Free Now