Track User Activity

View real time, make relevant observations and keep track of your users' activity.

Your Administrators are able to track one or multiple agents and their activities whether they make and take calls across multiple phone numbers simultaneously. A detailed timeline of each user activity

check out these features

Custom Call Filtration

Effortlessly filter through your calls and find the calls that matter.

Skill Based and Dynamic Call Routing

Manage your calls by routing them to the right agent depending on the variable you want.

Call Summary

Get automated concise summaries for your calls.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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