Track User Activity

View real time, make relevant observations and keep track of your users' activity.

Your Administrators are able to track one or multiple agents and their activities whether they make and take calls across multiple phone numbers simultaneously. A detailed timeline of each user activity

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Mobile App

Dial and experience roam free and beyond as you go with Maqsam’s dynamic Mobile App.

Call Tagging

Label and organize calls based on important business criteria

Fully Customizable Interactive Voice Response (IVR)

Customize and build your own IVR flow that works best for your business and guide your callers through to the designated function.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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