Call Summary

Get automated concise summaries for your calls.

The Call Summary feature offers a concise one-paragraph overview of your calls for efficient comprehension. This is complemented by a detailed transcription page, presenting the full call transcript in a threaded view, significantly elevating the overall quality assurance experience.

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Live Dashboards

Sit back and watch the traffic flow in real-time, allowing you to take action with no delays with our Live Dashboard.

Custom Reports

Generate and access custom reports from your data and share them with your team.

Auto-tagging Calls

Automatically label incoming or outgoing calls based on predefined tags and criteria.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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