Call Summary

Get automated concise summaries for your calls.

The Call Summary feature offers a concise one-paragraph overview of your calls for efficient comprehension. This is complemented by a detailed transcription page, presenting the full call transcript in a threaded view, significantly elevating the overall quality assurance experience.

check out these features

Fully Customizable Interactive Voice Response (IVR)

Customize and build your own IVR flow that works best for your business and guide your callers through to the designated function.

Call Transcription

Use keywords to find the right recording without the hassle of going over all your call recordings.

Out of Hours Services

Schedule your out of hours behavior so customers know when you are at service.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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