Call Summary

Get automated concise summaries for your calls.

The Call Summary feature offers a concise one-paragraph overview of your calls for efficient comprehension. This is complemented by a detailed transcription page, presenting the full call transcript in a threaded view, significantly elevating the overall quality assurance experience.

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Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

Live Dashboards

Sit back and watch the traffic flow in real-time, allowing you to take action with no delays with our Live Dashboard.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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