WhatsApp Messaging

Connect Maqsam with your WhatsApp Business and streamline your organization messaging.

Onboard your organization to the world of messaging with incoming and outgoing messaging capabilities across WhatsApp Business. WhatsApp became the most used and desired means of communication among the current generation. You don’t want to miss out on golden opportunities to delight your customers and fulfill their needs. With our WhatsApp messaging feature, your team will be able to proactively reach out to customers through approved templated messages or directly reply to customers inquiries.

check out these features

Internal Calls

Easily communicate with team members internally regardless of location and at no additional cost.

Extensions

Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

Call Transcription

Use keywords to find the right recording without the hassle of going over all your call recordings.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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