Auto-tagging Calls

Automatically label incoming or outgoing calls based on predefined tags and criteria.

If you're utilizing our Call Tagging feature, you will undoubtedly have an elevated experience with our new Auto-tagging feature. This functionality ensures that your calls are automatically tagged and categorized using predefined tags, thereby enhancing consistency in call tagging and improving your team's efficiency.

check out these features

Phonebook

Build agility across your team by sharing all contact details in one place.

Skill Based and Dynamic Call Routing

Manage your calls by routing them to the right agent depending on the variable you want.

Out of Hours Services

Schedule your out of hours behavior so customers know when you are at service.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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