Out of Hours Services

Schedule your out of hours behavior so customers know when you are at service.

Simply set the operating hours for each of your numbers and specify the behavior you’d like your customers to experience when they reach out to you whether during your working hours or out of hours. You can set templated messages to be sent out or played back when your customers reach out to your numbers whether through Whatsapp messages or phone calls.

No More Waiting On Hold!

Save time by letting your customers know when you're available to take their calls. Whether it's business hours or extended hours, define the open and close times for each of your business days to ensure that you and your team can respond more quickly to customer requests.

check out these features

Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

Custom Call Filtration

Effortlessly filter through your calls and find the calls that matter.

WhatsApp Messaging

Connect Maqsam with your WhatsApp Business and streamline your organization messaging.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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