Live Dashboards

Visualize success with Maqsam's Live Dashboards, a dynamic tool that provides a real-time overview of your business operations. From call volumes to user activity, these dashboards allow you to monitor your team's performance at a glance, enabling quick decisions and immediate action.

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Dynamic Operations Oversight

Track operations instantly, make informed decisions with live data, and maintain transparency with clear visibility into team productivity and customer interactions.

Real-Time Monitoring

Track calls as they happen for instant feedback.

Real-Time Monitoring

Track calls as they happen for instant feedback.

Real-Time Monitoring

Track calls as they happen for instant feedback.

Real-Time Monitoring

Track calls as they happen for instant feedback.

Real-time coaching

Leverage our Coach and Join feature to join calls and provide immediate feedback as they unfold.

Real-time coaching

Leverage our Coach and Join feature to join calls and provide immediate feedback as they unfold.

Real-time coaching

Leverage our Coach and Join feature to join calls and provide immediate feedback as they unfold.

Real-time coaching

Leverage our Coach and Join feature to join calls and provide immediate feedback as they unfold.

Facilitate Remote Work

Gain a clear view of your team’s productivity and customer interactions wherever your agents are.

Facilitate Remote Work

Gain a clear view of your team’s productivity and customer interactions wherever your agents are.

Facilitate Remote Work

Gain a clear view of your team’s productivity and customer interactions wherever your agents are.

Facilitate Remote Work

Gain a clear view of your team’s productivity and customer interactions wherever your agents are.

Features you may like

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

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After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

Arabic Support

Enhance user experience by providing comprehensive Arabic language support and AI features that handle different dialects, diacritics, and all complexities of the Arabic language.

Learn more

Arabic Support

Enhance user experience by providing comprehensive Arabic language support and AI features that handle different dialects, diacritics, and all complexities of the Arabic language.

Learn more

Arabic Support

Enhance user experience by providing comprehensive Arabic language support and AI features that handle different dialects, diacritics, and all complexities of the Arabic language.

Learn more

Arabic Support

Enhance user experience by providing comprehensive Arabic language support and AI features that handle different dialects, diacritics, and all complexities of the Arabic language.

Learn more

Auto Call Tagging

Simplify your workflow and upgrade team performance with effortless call organization, saving you valuable time and effort.

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Auto Call Tagging

Simplify your workflow and upgrade team performance with effortless call organization, saving you valuable time and effort.

Learn more

Auto Call Tagging

Simplify your workflow and upgrade team performance with effortless call organization, saving you valuable time and effort.

Learn more

Auto Call Tagging

Simplify your workflow and upgrade team performance with effortless call organization, saving you valuable time and effort.