Extensions

Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

Adjustable extensions empower you to efficiently manage your users' extensions and any changes will be reflected instantaneously on your IVR. Extensions allow for better organization and call routing within your organization, making it easier for your team to stay connected and productive.

check out these features

Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

Real-Time Call Monitoring

Oversee all your incoming and outgoing traffic flow in real time and identify areas of improvement.

Call Forwarding

Never miss a call by forwarding your incoming calls when you are unavailable.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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