Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

Adjustable extensions empower you to efficiently manage your users' extensions and any changes will be reflected instantaneously on your IVR. Extensions allow for better organization and call routing within your organization, making it easier for your team to stay connected and productive.

check out these features

After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

Call Transcription

Use keywords to find the right recording without the hassle of going over all your call recordings.

Skill Based and Dynamic Call Routing

Manage your calls by routing them to the right agent depending on the variable you want.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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