Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

Adjustable extensions empower you to efficiently manage your users' extensions and any changes will be reflected instantaneously on your IVR. Extensions allow for better organization and call routing within your organization, making it easier for your team to stay connected and productive.

check out these features

Call Whispering

Drop in on live calls between the customer and agent and coach your agent in real time on the call.

Power Dialer

Help sales and support teams dial faster, increase connection rates and reduce manual entry for far more efficiency.

WhatsApp Messaging

Connect Maqsam with your WhatsApp Business and streamline your organization messaging.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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