Extensions

Configure and manage IVR extensions to direct customers to the relevant agent. Allow for better organization and call routing within your organization, making it easier for your team to stay connected and productive.

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Avoid the Runaround

Enhance your call management with customizable IVR extensions that facilitate precise call routing and real-time updates, optimizing both customer experience and internal efficiency.

Efficient Call Routing

Instantly direct calls to the appropriate department or agent with customizable IVR extensions, minimizing wait times and improving customer satisfaction.

Efficient Call Routing

Instantly direct calls to the appropriate department or agent with customizable IVR extensions, minimizing wait times and improving customer satisfaction.

Efficient Call Routing

Instantly direct calls to the appropriate department or agent with customizable IVR extensions, minimizing wait times and improving customer satisfaction.

Efficient Call Routing

Instantly direct calls to the appropriate department or agent with customizable IVR extensions, minimizing wait times and improving customer satisfaction.

Configurable Updates

Make preferred adjustments to extension numbers and settings, ensuring that any changes are immediately reflected in your IVR system for smooth operations.

Configurable Updates

Make preferred adjustments to extension numbers and settings, ensuring that any changes are immediately reflected in your IVR system for smooth operations.

Configurable Updates

Make preferred adjustments to extension numbers and settings, ensuring that any changes are immediately reflected in your IVR system for smooth operations.

Configurable Updates

Make preferred adjustments to extension numbers and settings, ensuring that any changes are immediately reflected in your IVR system for smooth operations.

Enhanced Organization

Improve communication and workflow by organizing extensions effectively, helping your team stay connected and manage calls more efficiently.

Enhanced Organization

Improve communication and workflow by organizing extensions effectively, helping your team stay connected and manage calls more efficiently.

Enhanced Organization

Improve communication and workflow by organizing extensions effectively, helping your team stay connected and manage calls more efficiently.

Enhanced Organization

Improve communication and workflow by organizing extensions effectively, helping your team stay connected and manage calls more efficiently.

Features you may like

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

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After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

Cold Transfer

Effortlessly route calls to the right department or person, simplify processes for faster resolutions, and manage high call volumes with swift transfers for maximum flexibility.

Learn more

Cold Transfer

Effortlessly route calls to the right department or person, simplify processes for faster resolutions, and manage high call volumes with swift transfers for maximum flexibility.

Learn more

Cold Transfer

Effortlessly route calls to the right department or person, simplify processes for faster resolutions, and manage high call volumes with swift transfers for maximum flexibility.

Learn more

Cold Transfer

Effortlessly route calls to the right department or person, simplify processes for faster resolutions, and manage high call volumes with swift transfers for maximum flexibility.

Learn more

Dialer

Increase your flexibility with multi-device connectivity, crystal-clear calls, and elevated service quality.

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Dialer

Increase your flexibility with multi-device connectivity, crystal-clear calls, and elevated service quality.

Learn more

Dialer

Increase your flexibility with multi-device connectivity, crystal-clear calls, and elevated service quality.

Learn more

Dialer

Increase your flexibility with multi-device connectivity, crystal-clear calls, and elevated service quality.