Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

Handle as many calls and online chats as you would like through a single phone number without getting disconnected or missing your incoming calls and giving your business the chance to manage multiple customer interactions simultaneously. The number of available channels might differ from one country to another.

check out these features

Real-Time Call Monitoring

Oversee all your incoming and outgoing traffic flow in real time and identify areas of improvement.

Fully Customizable Interactive Voice Response (IVR)

Customize and build your own IVR flow that works best for your business and guide your callers through to the designated function.

Call Summary

Get automated concise summaries for your calls.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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