Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

Handle as many calls and online chats as you would like through a single phone number without getting disconnected or missing your incoming calls and giving your business the chance to manage multiple customer interactions simultaneously. The number of available channels might differ from one country to another.

check out these features

Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

Real-Time Call Monitoring

Oversee all your incoming and outgoing traffic flow in real time and identify areas of improvement.

Live Dashboards

Sit back and watch the traffic flow in real-time, allowing you to take action with no delays with our Live Dashboard.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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