Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

Handle as many calls and online chats as you would like through a single phone number without getting disconnected or missing your incoming calls and giving your business the chance to manage multiple customer interactions simultaneously. The number of available channels might differ from one country to another.

check out these features

Fully Customizable Interactive Voice Response (IVR)

Customize and build your own IVR flow that works best for your business and guide your callers through to the designated function.

Call Tagging

Label and organize calls based on important business criteria

Internal Call Transfer

Let those phones ring. Seamlessly respond to calls by transfering them to another team member.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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