Coach & Join
Coach & Join
Coach & Join
Coach & Join
Step in and privately whisper to your agents during live calls or join the conversation to solve issues directly with the customer. Gain the ability to offer real-time guidance during live calls, to make sure that every customer exchange is up to par.
Easily Onboard New Agents
Easily Onboard New Agents
Easily Onboard New Agents
Easily Onboard New Agents
Easily onboard new hired agents and guide them through conversations, offering instant feedback and assistance.
Live Listening
Monitor live call queues, join calls, and use the Coach and Join feature to train or intervene as needed.
Live Listening
Monitor live call queues, join calls, and use the Coach and Join feature to train or intervene as needed.
Live Listening
Monitor live call queues, join calls, and use the Coach and Join feature to train or intervene as needed.
Live Listening
Monitor live call queues, join calls, and use the Coach and Join feature to train or intervene as needed.
Easily onboard new joiners
Help new agents gain confidence, learn best practices, and handle calls under supervision.
Easily onboard new joiners
Help new agents gain confidence, learn best practices, and handle calls under supervision.
Easily onboard new joiners
Help new agents gain confidence, learn best practices, and handle calls under supervision.
Easily onboard new joiners
Help new agents gain confidence, learn best practices, and handle calls under supervision.
Remote teams
Keep your remote operations aligned and efficient, ensuring consistent quality and performance across all agents.
Remote teams
Keep your remote operations aligned and efficient, ensuring consistent quality and performance across all agents.
Remote teams
Keep your remote operations aligned and efficient, ensuring consistent quality and performance across all agents.
Remote teams
Keep your remote operations aligned and efficient, ensuring consistent quality and performance across all agents.
Features you may like
Features you may like
Features you may like
Features you may like
Keyword Alerts
Stay ahead with real-time keyword alerts that magnify monitoring, allowing for immediate action on critical topics.
Learn more
Keyword Alerts
Stay ahead with real-time keyword alerts that magnify monitoring, allowing for immediate action on critical topics.
Learn more
Keyword Alerts
Stay ahead with real-time keyword alerts that magnify monitoring, allowing for immediate action on critical topics.
Learn more
Keyword Alerts
Stay ahead with real-time keyword alerts that magnify monitoring, allowing for immediate action on critical topics.
Learn more
Tracking User Activity
Gain comprehensive oversight of user activities with real-time tracking for more efficient management and better performance across your team.
Learn more
Tracking User Activity
Gain comprehensive oversight of user activities with real-time tracking for more efficient management and better performance across your team.
Learn more
Tracking User Activity
Gain comprehensive oversight of user activities with real-time tracking for more efficient management and better performance across your team.
Learn more
Tracking User Activity
Gain comprehensive oversight of user activities with real-time tracking for more efficient management and better performance across your team.
Learn more
User Management
Manage user accounts and permissions and monitor performance to ensure a well-organized contact center environment.
Learn more
User Management
Manage user accounts and permissions and monitor performance to ensure a well-organized contact center environment.
Learn more
User Management
Manage user accounts and permissions and monitor performance to ensure a well-organized contact center environment.
Learn more
User Management
Manage user accounts and permissions and monitor performance to ensure a well-organized contact center environment.
Learn more
Trusted by 1400+ companies of all sizes
Trusted by 1400+ companies of all sizes
Trusted by 1400+ companies of all sizes
Trusted by 1400+ companies of all sizes
Empower your business for success
Empower your business for success
Empower your business for success
Empower your business for success
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ
Features
Solutions
Made with ❤️ in MENA
© 2019-2024 Labotic OÜ