Say goodbye to the hassle of manually routing conversations. With auto assignment, incoming WhatsApp messages are instantly directed to available agents — right from your WhatsApp page. Once enabled, auto assignment runs quietly in the background, giving your team more time to focus on meaningful customer interactions.
Instantly Redirect Your Chats
Keep response times low and improve productivity.
Seamless Chat Distribution
Eliminate delays in responding to new WhatsApp messages. Conversations are instantly and intelligently routed to available agents, keeping your team responsive even during peak hours.
Efficient Handling of High Volumes
Ideal for businesses that handle high volumes of inbound conversations, such as e-commerce and healthcare, ensuring that no incoming message sits unclaimed. Messages are distributed fairly and promptly to reduce wait times and customer frustration.
Smarter Response Workflows
Automatically assigned chats are logged with clear ownership, making follow-ups easier, documentation cleaner, and teamwork smoother, while boosting SLA compliance and customer satisfaction.
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