Auto Assignment of WhatsApp Conversations

Say goodbye to the hassle of manually routing conversations. With auto assignment, incoming WhatsApp messages are instantly directed to available agents — right from your WhatsApp page. Once enabled, auto assignment runs quietly in the background, giving your team more time to focus on meaningful customer interactions.

Try Free Now

Auto assign WhatsApp conversations to the available agent - call center software

Instantly Redirect Your Chats

Keep response times low and improve productivity.

Seamless Chat Distribution

Eliminate delays in responding to new WhatsApp messages. Conversations are instantly and intelligently routed to available agents, keeping your team responsive even during peak hours.

Seamless Chat Distribution

Eliminate delays in responding to new WhatsApp messages. Conversations are instantly and intelligently routed to available agents, keeping your team responsive even during peak hours.

Seamless Chat Distribution

Eliminate delays in responding to new WhatsApp messages. Conversations are instantly and intelligently routed to available agents, keeping your team responsive even during peak hours.

Seamless Chat Distribution

Eliminate delays in responding to new WhatsApp messages. Conversations are instantly and intelligently routed to available agents, keeping your team responsive even during peak hours.

Efficient Handling of High Volumes

Ideal for businesses that handle high volumes of inbound conversations, such as e-commerce and healthcare, ensuring that no incoming message sits unclaimed. Messages are distributed fairly and promptly to reduce wait times and customer frustration.

Efficient Handling of High Volumes

Smarter Response Workflows

Automatically assigned chats are logged with clear ownership, making follow-ups easier, documentation cleaner, and teamwork smoother, while boosting SLA compliance and customer satisfaction.

Smarter Response Workflows

Automatically assigned chats are logged with clear ownership, making follow-ups easier, documentation cleaner, and teamwork smoother, while boosting SLA compliance and customer satisfaction.

Smarter Response Workflows

Automatically assigned chats are logged with clear ownership, making follow-ups easier, documentation cleaner, and teamwork smoother, while boosting SLA compliance and customer satisfaction.

Smarter Response Workflows

Automatically assigned chats are logged with clear ownership, making follow-ups easier, documentation cleaner, and teamwork smoother, while boosting SLA compliance and customer satisfaction.

Features you may like

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

After Call Work (ACW)

Set aside some time after each call to to constructively complete after-call tasks, without the pressure of rushing to the next call.

Learn more

Arabic Support

Enhance user experience by providing comprehensive Arabic language support and AI features that handle different dialects, diacritics, and all complexities of the Arabic language.

Learn more

Arabic Support

Enhance user experience by providing comprehensive Arabic language support and AI features that handle different dialects, diacritics, and all complexities of the Arabic language.

Learn more

Arabic Support

Enhance user experience by providing comprehensive Arabic language support and AI features that handle different dialects, diacritics, and all complexities of the Arabic language.

Learn more

Arabic Support

Enhance user experience by providing comprehensive Arabic language support and AI features that handle different dialects, diacritics, and all complexities of the Arabic language.

Learn more

Auto Call Tagging

Simplify your workflow and upgrade team performance with effortless call organization, saving you valuable time and effort.

Learn more

Auto Call Tagging

Simplify your workflow and upgrade team performance with effortless call organization, saving you valuable time and effort.

Learn more

Auto Call Tagging

Simplify your workflow and upgrade team performance with effortless call organization, saving you valuable time and effort.

Learn more

Auto Call Tagging

Simplify your workflow and upgrade team performance with effortless call organization, saving you valuable time and effort.