Call Tagging

Label and organize calls based on important business criteria

Add tags to calls for improved categorization and tracking. This feature is essential for identifying patterns and trends, making it easier for your team to conduct detailed call analysis, streamline follow-up actions, and enhance customer service.

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Track User Activity

View real time, make relevant observations and keep track of your users' activity.

Auto-tagging Calls

Automatically label incoming or outgoing calls based on predefined tags and criteria.

Phonebook

Build agility across your team by sharing all contact details in one place.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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