Call Tagging

Label and organize calls based on important business criteria

Add tags to calls for improved categorization and tracking. This feature is essential for identifying patterns and trends, making it easier for your team to conduct detailed call analysis, streamline follow-up actions, and enhance customer service.

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Custom Roles and Permissions

Empower administrators to customize user roles and access, streamlining management and enhancing operational flexibility within the platform.

Call Transcription

Use keywords to find the right recording without the hassle of going over all your call recordings.

Call Forwarding

Never miss a call by forwarding your incoming calls when you are unavailable.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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