Maqsam Platform: Integrated AI Solutions for Communication Management and Call Analytics
EntArabi
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Maqsam Platform: Integrated AI Solutions for Communications Management and Call Analysis
At the Biban conference, Maqsam's team met with entARABI to showcase how the company leverages the latest AI technologies to deliver an integrated platform for contact center management, call analytics, and building smart agents that serve customers by voice and text across channels like WhatsApp.
The team explained that the platform allows any company to build a complete AI agent within minutes via a dedicated studio, highlighting Maqsam's partnership with AWS to list the platform on the regional Marketplace and distribute it to major enterprise clients in the region.
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