How to Build Smarter Contact Centers | Maqsam on Thmanyah

Thmanyah Business

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In this Thmanyah interview, Maqsam’s Co-Founder & President, Fouad Jeryes, shares a detailed account of building an Arabic-first AI powered customer service software company; from early challenges in speech recognition to scaling infrastructure across markets. The discussion also covers product evolution and the realities of operating a deep-tech startup in the MENA region.

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call center software - maqsam AI agent saudi arabia

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Check out the full thing here