CRM
Auto Ticket Update
Our integration with Hubspot allows you to auto-update your tickets and avoid manual work. All related data will be automatically added to the corresponding ticket which will keep your tickets up to date all the time.
Auto Activity Creation
This feature will automatically create an activity on HubSpot’s side with each incoming or outgoing call passing through your Maqsam account. All call details will be logged and added to your customers’ profile enabling your team to access the information from one place on the fly.
No Agent Action Needed
This feature allows the admin to set up the integration once across the organization account without any configuration needed from the agent's sides thus making the integration process smooth and seamless.
Auto Add Recordings
With our HubSpot integration, all of your recorded calls will be added to your HubSpot account and listed in your customer’s records automatically. The whole team will have full visibility on your interactions with your customers and prospects.
Click to Dial
Click to Dial is a fast, easy and secure way that allows you to make all of your outbound calls in a matter of a click. It makes your team’s life easier by enabling them to make calls intuitively from within your CRM and Helpdesk tool, saving time and effort.
In App Dialer
Maqsam Dialer is a full featured in-app dialer that allows you to make calls without leaving HubSpot. It's super easy to set up and will give your team the best experience and empower them to deliver great results.