Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

Want your customers to feel valued? Let them know that you value their time too by assigning their calls auto-magically to their account manager once they call your company number.

Set Relationships By Time

Control how long you want this preference to last. For a say, a week or forever. Implement alternative routing conditions in case their account manager wasn’t available.

check out these features

Power Dialer

Help sales and support teams dial faster, increase connection rates and reduce manual entry for far more efficiency.

Call Whispering

Drop in on live calls between the customer and agent and coach your agent in real time on the call.

API Integrations

Power up your customer service with our complete open API solutions.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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