Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

Want your customers to feel valued? Let them know that you value their time too by assigning their calls auto-magically to their account manager once they call your company number.

Set Relationships By Time

Control how long you want this preference to last. For a say, a week or forever. Implement alternative routing conditions in case their account manager wasn’t available.

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Real-Time Call Monitoring

Oversee all your incoming and outgoing traffic flow in real time and identify areas of improvement.

International Coverage

Get all sorts of numbers; landline, mobile, unified numbers and more issued instantly for your business.

After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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