Custom Reports

Generate and access custom reports from your data and share them with your team.

Our dashboards provide you with a generous set of insights and information about your team’s performance, but we understand that every business has its own set of requirements; therefore our team will help you build your custom reports covering the needed KPIs and metrics and have it automatically generated at the frequency you wish.

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Sentiment Analysis

Make use of artificial intelligence to get a thorough understanding of the overall sentiment during conversations between your team and customers.

Track User Activity

View real time, make relevant observations and keep track of your users' activity.

Internal Call Transfer

Let those phones ring. Seamlessly respond to calls by transfering them to another team member.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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