Custom Reports

Generate and access custom reports from your data and share them with your team.

Our dashboards provide you with a generous set of insights and information about your team’s performance, but we understand that every business has its own set of requirements; therefore our team will help you build your custom reports covering the needed KPIs and metrics and have it automatically generated at the frequency you wish.

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Fully Customizable Interactive Voice Response (IVR)

Customize and build your own IVR flow that works best for your business and guide your callers through to the designated function.

Call Forwarding

Never miss a call by forwarding your incoming calls when you are unavailable.

Extensions

Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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