Call Transcription

Use keywords to find the right recording without the hassle of going over all your call recordings.

Our transcription feature converts all your calls into searchable text, saving you time from sifting through thousands of call recordings. You can also set up keyword alerts that will trigger a notification if a specific word or phrase is mentioned during a call, which can be useful if you would like to be notified (immediately) on certain topics that are being discussed.

check out these features

Fully Customizable Interactive Voice Response (IVR)

Customize and build your own IVR flow that works best for your business and guide your callers through to the designated function.

International Coverage

Get all sorts of numbers; landline, mobile, unified numbers and more issued instantly for your business.

Mobile App

Dial and experience roam free and beyond as you go with Maqsam’s dynamic Mobile App.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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