Call Center Intelligence

Make winning decisions with complete insights and metrics from your call center interactions.

Gives you real-time insights into each and every aspect of your contact center metrics. It offers complete control over data collection and enables you to view reports, dashboards, and charts of all incoming and outbound calls. We log every single interaction your team makes with your customers, and retain your data forever so you can at your own convenience filter down on your data and build the reports you need to make more accurate decisions.

check out these features

Real-Time Call Monitoring

Oversee all your incoming and outgoing traffic flow in real time and identify areas of improvement.

Phonebook

Build agility across your team by sharing all contact details in one place.

Custom Reports

Generate and access custom reports from your data and share them with your team.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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