Internal Call Transfer

Let those phones ring. Seamlessly respond to calls by transfering them to another team member.

Our internal call transfer enables your team to transfer calls internally between each other in case a customer requires attention from a colleague or an agent from another team. This feature works seamlessly and enhances your customers' experience as they don’t need to hang up and call your team again.

check out these features

Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

Out of Hours Services

Schedule your out of hours behavior so customers know when you are at service.

Call Whispering

Drop in on live calls between the customer and agent and coach your agent in real time on the call.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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