Internal Call Transfer

Let those phones ring. Seamlessly respond to calls by transfering them to another team member.

Our internal call transfer enables your team to transfer calls internally between each other in case a customer requires attention from a colleague or an agent from another team. This feature works seamlessly and enhances your customers' experience as they don’t need to hang up and call your team again.

check out these features

Skill Based and Dynamic Call Routing

Manage your calls by routing them to the right agent depending on the variable you want.

Phonebook

Build agility across your team by sharing all contact details in one place.

Web-based SMS

Messaging over the web has never been easy, you can now keep in touch with your customers through easy and personalized SMS conversations

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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