API Integrations

Power up your customer service with our complete open API solutions.

As a growing business we are sure you have your own way of running your operations that you have reached over the years. Since no product can cater to the exact approach of every single business, our team developed a wide range of APIs (Application Programming Interface) that will enable your engineers to integrate Maqsam within your systems and utilize its potential to the full. This will of course increase and enhance the productivity and efficiency of the team. There are no limits on what your team can build with our continuously growing set of APIs. Offering industry leading APIs that allow you to connect, sync and share your data with other systems. Our API is designed for flexibility, ease of use and accuracy. It enables seamless integration with third party applications and ensures consistent quality of data in all your connected systems.

check out these features

Skill Based and Dynamic Call Routing

Manage your calls by routing them to the right agent depending on the variable you want.

Auto-tagging Calls

Automatically label incoming or outgoing calls based on predefined tags and criteria.

Phonebook

Build agility across your team by sharing all contact details in one place.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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